Arrow Capital Partners
Empresa inmobiliaria privada

Arrow Property Investments Pty Ltd Privacy Policy

1) Objective
The purpose of this Privacy Policy is to demonstrate how Arrow Property Investments Pty Ltd (Arrow) implements practices, procedures and systems that ensure it complies with the Australian Privacy Principles (APPs) and provisions in the Privacy Act 1998 (Cth) (the Act) in relation to our collection, use, holding and disclosure of personal information and sensitive information.

2) Personal Information
Personal Information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, regardless of whether it is true or recorded in a material form.

3) Sensitive Information
Sensitive information is personal information regarding an individual’s race, political opinion and affiliations, religious beliefs or affiliations, philosophical beliefs, membership of professional or trade unions or associations, sexual orientation or criminal record.

4) Collection of personal and sensitive information
Arrow will not collect personal information unless the information is reasonably necessary for one or more of its functions and activities. Further, sensitive information may only be collected if it is necessary and the individual consents to the collection.

All collection of personal information must be by fair and lawful means. Whenever it is reasonable and practicable to do so, Arrow will only collect personal information about an individual from that individual, and otherwise will take reasonable steps to ensure that the individual is made aware of the required matters.

Arrow may collect information about individuals’ visits to Arrow-owned websites using automatic collection tools, such as “cookies”. We do this in order to monitor traffic patterns and serve individuals more efficiently if they revisit the sites. Such tools do not identify individuals personally, but they can provide information such as the individuals’ browser type and language, access times, Internet Protocol addresses and behaviour (e.g. pages visited, links clicked).

5) Use and Disclosure of personal information
By use of this website you acknowledge that you are put on notice that Arrow may collect personal information. Arrow will use and/or disclose personal information for the primary purpose for which it was collected or received. Such primary purposes may include:

a) to deliver goods and services to Arrow’s clients or business partners, associates and other persons with whom we engage in business with;

b) to administer and improve the performance of Arrow-owned websites;

c) to address and respond to concerns or other correspondence from those who deal with us;

d) to provide information updates via email or social media platforms eg Instagram or Facebook.

Personal information may only be used or disclosed for the primary purpose for which it was collected. Using it for a secondary purpose is prohibited unless:

a) the individual has consented to that secondary purpose;

b) the individual would reasonably expect the disclosure or use for the secondary purpose which is related to the primary use; or

c) the secondary purpose is required or permitted by law

Arrow will never sell or rent personal information collected by it to third parties for marketing purposes.

Once the information is no longer of use to Arrow, and if there is no legal requirement to retain it, all reasonable steps will be taken to either destroy or de-identify the information.

6) Quality of Information
Arrow will take all reasonable steps to ensure that the personal information that it collects, uses and discloses is accurate, up to date and complete. We will also take steps to maintain and update that information when advised of incorrectness or change.

If an individual establishes that personal information which ARROW holds about him/her is not accurate, complete and up- to-date, Arrow will take all reasonable steps to correct the information.

7) Security of information
We have an obligation to take such steps as are reasonable in the circumstances to protect any personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

8) Access to information Individuals have a right to request access to their personal information and to request its correction by contacting Arrow via the contact details provided on our website. On request by a person, Arrow will take all reasonable steps to let the person know, generally, what sort of personal information it holds, for what purposes, and how it collects, holds, uses and discloses that information.

9) Cross border disclosure of information
Our use of data cloud storage means that data may be stored overseas. Customer information may only be accessed by employees of Arrow and will not be used for marketing purposes without specific prior permission.

Should personal or sensitive information be transferred or disclosed to overseas entities, it is the obligation of the discloser to take all reasonable steps to ensure that the receiving entity abides by the Australian Privacy Principles and the Privacy Act.

10) General
Arrow reserves the right to change this Policy from time to time, in accordance with relevant circumstances. If we do so, we will post the revised Policy here. We may also give notice by other means, such as a message on our website.

To obtain a copy of this policy please contact Arrow’s Privacy Officer by emailing info@arrow.com.au

Any complaints, problems or queries regarding Arrow’s management of personal information should be directed to ARROW’s Privacy Officer by emailing info@Arrow.com.au